Your privacy is a trust we take seriously. Find out exactly how kis916 collect, use, store, and protect your personal information — all in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Updated: January 2026Our Privacy Commitment: kis916 never sells, rents, or transfers your personal data to any third party for marketing purposes without your consent. All our data handling practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). For privacy enquiries, contact us at privacy@kis916.app.
At kis916, we understand that the trust you place in us goes beyond the enjoyment of playing — it is also about the confidence that your personal information is in safe hands. This Privacy Policy clearly and transparently explains how we handle all personal data you share with us when using the kis916 platform.
This document applies to all users of the platform kis916, including website visitors, registered members, and active players. By accessing or using our platform, you agree to the practices described in this Privacy Policy. We encourage you to read this document carefully — not just click "Agree" without reading it.
kis916 is the data controller of your personal data within the meaning of Malaysia's Personal Data Protection Act 2010 (PDPA). We take full responsibility for ensuring your data is handled in a responsible, secure, and legally compliant manner.
This Privacy Policy governs how kis916 manages personal information collected through:
This policy does not apply to third-party websites or services that may be linked from our platform. We encourage you to review those third parties' privacy policies separately, as we are not responsible for their privacy practices.
Legal basis: Personal data processing by kis916 is grounded in Malaysia's Personal Data Protection Act 2010 (PDPA), the Communications and Multimedia Act 1998, and other applicable data protection legislation.
We collect various types of personal information depending on how you interact with the platform kis916. The following are the categories of data we collect:
2.1 Identity & Contact Data
2.2 Financial Data
2.3 Technical & Usage Data
| Data Category | Sample Information | Requirement |
|---|---|---|
| Identity | Name, date of birth, ID | Required for registration |
| Contact | Email, phone number | Required for communication |
| Financial | Payment methods, transaction records | Required for transactions |
| Technical | IP, device, session logs | Automatic – security |
| Optional | Game preferences, communications | Optional – personalisation |
kis916 collect your personal data through several channels:
3.1 Directly from You
Data you provide directly when:
3.2 Automatically
Data collected automatically when you use our platform:
3.3 From Third Parties
In certain situations, we may receive information about you from:
kis916 use your personal data only for legitimate and transparent purposes. The following sets out all purposes for which we use your data:
4.1 Account Management & Services
4.2 Security & Compliance
4.3 Responsible Gaming
4.4 Communications & Marketing
Important Note: You may withdraw your consent to receive marketing communications at any time by updating your notification preferences in your account settings or by contacting us at privacy@kis916.app. Withdrawing your marketing consent does not affect your eligibility to receive important operational communications related to your account.
kis916 does not sell your personal data to anyone. However, there are limited circumstances in which we are required to share your information with certain third parties:
5.1 Trusted Service Providers
We share only the necessary data with service providers that support the operation of our platform, including:
All third-party service providers are required to comply with strict data protection standards and may only use your data for the purposes specified in their agreement with us.
5.2 Legal Requirements
We may be required to disclose your data to:
5.3 What We Do Not Do
kis916 implement comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:
6.1 Technical Security
6.2 Organisational Security
Note: While we take all reasonable steps to protect your data, no digital system is 100% secure. In the event of a data breach that affects your rights and freedoms, we will notify you and the relevant authorities within the timeframe required by law.
kis916 retains your personal data only for as long as necessary for the purposes set out in this Privacy Policy:
| Data Type | Retention Period | Reason |
|---|---|---|
| Identity & contact data | 7 years after account closure | AML legal requirements |
| Financial transaction records | 7 years | Financial audit requirements |
| Game activity logs | 2 years | Responsible gambling & audit |
| Support communication logs | 3 years | Dispute resolution |
| Technical data & logs | 90 days | Security maintenance |
| Marketing data | Until consent is withdrawn | Based on your consent |
Once the relevant retention period has ended, your data will be securely deleted or anonymised using methods that ensure it can no longer be linked to you. Anonymised data may be used for analytics and service improvement purposes without any time limit.
Platform kis916 uses cookies and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device when you visit our website.
8.1 Types of Cookies We Use
Cookies essential to the platform's core functions — login, security sessions, and basic preferences. Without these cookies, the platform cannot function properly.
Helps us understand how players use the platform – most visited pages, time spent, and technical issues. Data is collected anonymously.
Remembers your preferences such as language, display settings, and game choices to deliver a more personalised experience.
Used to display relevant promotions based on your activity. We do not use third-party marketing cookies for cross-platform marketing.
You can manage and delete cookies through your browser settings. Please note that disabling essential cookies may affect platform functionality. For guidance on managing cookies, refer to your browser's documentation.
As a player kis916 who are based in Malaysia, you have the following rights regarding your personal data under PDPA 2010:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 21 business days.
If your data is inaccurate or incomplete, you have the right to request a correction. You can also update your profile directly from your account settings.
You may request the deletion of your data under certain circumstances. However, some data may need to be retained for legal compliance.
You may object to the processing of your data for marketing purposes at any time without providing any reason.
You may request a copy of your data in a machine-readable format for transfer to another service.
You may withdraw your consent to data processing at any time, without affecting the validity of any processing carried out prior to withdrawal.
To exercise any of the rights above, please contact our Data Privacy Officer at privacy@kis916.app stating the right you wish to exercise and your account details. We will respond within 21 business days.
Platform kis916 is restricted to individuals aged 18 years and above only. We do not knowingly collect or process personal data of minors. If you believe that someone under the age of 18 has provided their data to us, please contact us immediately at privacy@kis916.app and we will take immediate steps to delete that data.
We employ a range of technical and procedural methods to prevent access by minors, including age verification during registration and a rigorous KYC process.
In the course of our operations, your personal data may be transferred to and stored on servers located outside Malaysia. When this occurs, kis916 ensuring that:
By using the kis916, you agree to this data transfer on the basis that adequate safeguards have been put in place.
kis916 reserves the right to update or amend this Privacy Policy at any time as required by changes in law, technology, or our business practices. When material changes are made:
We encourage you to review this page periodically. Continued use of the platform after any changes are published will be considered your acceptance of the updated policy.
If you have any questions, concerns, or wish to exercise your privacy rights, please contact our Data Protection Officer kis916:
If you are dissatisfied with how we have handled your privacy request, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (PDPD) through their official channels.
Six concrete commitments we uphold to ensure the privacy and security of Malaysian players' data.
All data transmitted between your device and our systems is protected by SSL 256-bit encryption — the highest security standard in the industry. No third party can read your information in transit.
All data handling operations kis916 is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). You are entitled to full legal protection as a Malaysian user.
Access to players' personal data within our systems is strictly limited. Only designated staff with a legitimate business need are permitted to access your data, and every access is automatically logged.
kis916 has never and will never sell, rent, or transfer players' personal data to data brokers, advertisers, or any third party for marketing purposes. Your data is not our commodity.
When your data is no longer needed or you request deletion, we use secure, irreversible deletion methods — not simply "hiding" it within our database.
In the event of any data security breach that may affect your information, we are committed to notifying you and the relevant authorities within the timeframe required by law.
A transparent, secure platform that complies with Malaysian law. Enjoy over 500 games with confidence — your privacy is our priority.
🔒 SSL 256-bit encrypted · ✅ PDPA Malaysia compliant · ⚠️ 18+ only